Tell us how many units you manage and we will show you what applicant fraud is likely costing you. 8 of the top 10 NMHC property management companies trust Docuverus.
Leading property management companies trust Docuverus to protect their portfolios and streamline their leasing process.
Before choosing a fraud prevention partner, we did our due diligence, looked closely at several options, and piloted other providers. Docuverus stood out across the board: the technology, the processes, the depth of service, and most of all, the people. Their team communicated with us every step of the way, from our six-property pilot to rolling out across our full portfolio. It’s a true partnership, and the results speak for themselves.
Docuverus quickly became a core part of our workflow, saving our teams time and uncovering fraud we previously missed. Since rollout, verification is more consistent, delinquency is down, and we have greater confidence in our process. The seamless Yardi integration and responsive support make it an easy recommendation.
Sara Hendricks
Vice President of Property Management, Hills Properties
Docuverus just caught an applicant we would’ve missed with standard property management software. This applicant had an excellent credit score on paper, around 750, and a strong rental score, well within our range. If we’d stopped at a standard credit check, we would have approved them without a second thought. What we didn’t see on the surface was that both their SSN and paystubs had been fabricated, and that strong credit file was based on manufactured credit data. That’s the kind of fraud a routine background check, or the verification software built into a typical property management system, just isn’t designed to catch. Docuverus caught all of it, which is exactly why relying on standard property management software screening alone is not enough. At this point, it’s not optional; Docuverus is essential to how we protect our properties.
Adam Randall
Community Manager, KABR - The Riverwest
Docuverus stands out not just for the product, but for the partnership behind it. I can’t emphasize enough how willing their team is to listen to our input and turn feedback into real improvements. It’s clear they take innovation seriously and are genuinely committed to making the platform better every step of the way.
Justin Seger
Chief Operating Officer, Hills Properties
Docuverus has been a game-changer for our organization. During our lease-up in 2020, we faced significant challenges with synthetic identities, fraudulent pay stubs, and other forms of application fraud. Since transitioning to Docuverus from a competing provider, those issues have been virtually eliminated.
Beyond the effectiveness of their platform, their customer service has been exceptional. The Docuverus team is consistently responsive, knowledgeable, and easy to work with, providing outstanding support to both our staff and our applicants.
We greatly value our partnership with Docuverus and highly recommend their services to other property management companies seeking a reliable and effective screening solution. Their technology, combined with their commitment to customer success, has made a meaningful impact on our operations, and we are extremely pleased with the results.
Jill DeMarco
Senior Marketing Manager, PRC Group
I have been using Docuverus since my company successfully beta tested the software. We are huge fans, since then Docuverus has found about 10% of our applications are fraudulent.
Brian M. Kroker
Chief Operating Officer, Lindy Communities
We chose Docuverus as part of our commitment to launching our brand-new property on the right foot, with a strong focus on minimizing risk and preventing delinquency. Since implementation, the platform has proven to be an invaluable tool in our screening process. In just the past seven months, we have identified 10 fraudulent applications involving altered income documentation. Additionally, the SSN verification feature has enabled us to detect fraudulent Social Security numbers on 2 separate applications. Without Docuverus, these applications could easily have gone undetected, potentially resulting in thousands of dollars in losses. Overall, the system has given us greater confidence in our applicant screening process and has become an essential part of protecting our community and our bottom line.
Caitlin Gregory
Community Manager, Signature Management
As an in house rental agent with SureWay Property Management, I combine my many years of knowledge and expertise of the rental market with the use of Docuverus, a trusted provider, to screen all prospective tenants for my listings. It gives my clients peace of mind, knowing that I am placing quality tenants in their properties.
Renée Nichols
Real Estate Agent, SureWay Property Management
