Real results. Real fraud caught. Real losses prevented.
Docuverus is the multifamily industry’s advanced fraud detection and income verification platform built for the new era of AI-generated fraud.
We authenticate paystubs, bank statements, and government-issued IDs, calculate gross and net income down to the penny, and uncover manipulated documents, synthetic identities, and hidden fraud that traditional screening tools miss. With 99.98% accuracy, Docuverus helps operators stop bad debt before move-in, protect NOI, and build stronger resident portfolios from the start.
Why “Docuverus”?
Verus is Latin for true, real, genuine — exactly what we look for in every document. We shortened “documents” to docu and combined it with verus.
How it Happened
Docuverus was founded by a team of industry experts who have decades of experience in background screening.
After reviewing thousands of financial applications, we came to a startling conclusion: the process of manual review and calculations was no longer able to provide the accuracy and certainty needed in a technology-based environment.
Computer-based fraudulent activity was going undetected and leasing staff were consistently miscalculating applicant income. As we went further into discovery and realized the dominant correlation between mis-approved applicants and bad debt, we knew a new system was needed to prevent fraud and assure that threshold calculations were accurate.
Two years of development were put into the Docuverus technology platform, and our launch yielded immediate results. Today, Docuverus has processed thousands of financial application documents for scores of clients, and is revolutionizing an industry which has typically accepted bad debt as normal part of doing business. We continue to advance and expand our technology offerings as we become the most accurate and comprehensive all-in-one income and ID verification platform.
Client Testimonials
Don’t Take Our Word for It…
Leading multifamily property management companies trust Docuverus for income verification and rental application fraud detection that protects their portfolios and streamlines leasing.
“Before choosing a fraud prevention partner, we did our due diligence, looked closely at several options, and piloted other providers. Docuverus stood out across the board: the technology, the processes, the depth of service, and most of all, the people. Their team communicated with us every step of the way, from our six-property pilot to rolling out across our full portfolio. It’s a true partnership, and the results speak for themselves.”
“Docuverus stands out not just for the product, but for the partnership behind it. I can’t emphasize enough how willing their team is to listen to our input and turn feedback into real improvements. It’s clear they take innovation seriously and are genuinely committed to making the platform better every step of the way.”
Justin Seger
Chief Operating Officer, Hills Properties
“Docuverus has been a game-changer for our organization. During our lease-up in 2020, we faced significant challenges with synthetic identities, fraudulent pay stubs, and other forms of application fraud. Since transitioning to Docuverus from a competing provider, those issues have been virtually eliminated.
Beyond the effectiveness of their platform, their customer service has been exceptional. The Docuverus team is consistently responsive, knowledgeable, and easy to work with, providing outstanding support to both our staff and our applicants.
We greatly value our partnership with Docuverus and highly recommend their services to other property management companies seeking a reliable and effective screening solution. Their technology, combined with their commitment to customer success, has made a meaningful impact on our operations, and we are extremely pleased with the results.”
Jill DeMarco
Senior Marketing Manager, PRC Group
“Docuverus just caught an applicant we would’ve missed with standard property management software. This applicant had an excellent credit score on paper, around 750, and a strong rental score, well within our range. If we’d stopped at a standard credit check, we would have approved them without a second thought. What we didn’t see on the surface was that both their SSN and paystubs had been fabricated, and that strong credit file was based on manufactured credit data. That’s the kind of fraud a routine background check, or the verification software built into a typical property management system, just isn’t designed to catch. Docuverus caught all of it, which is exactly why relying on standard property management software screening alone is not enough. At this point, it’s not optional; Docuverus is essential to how we protect our properties.”
Adam Randall
Community Manager, KABR - The Riverwest
“I have been using Docuverus since my company successfully beta tested the software. We are huge fans, since then Docuverus has found about 10% of our applications are fraudulent.”
Brian M. Kroker
Chief Operating Officer, Lindy Communities
“Docuverus quickly became a core part of our workflow, saving our teams time and uncovering fraud we previously missed. Since rollout, verification is more consistent, delinquency is down, and we have greater confidence in our process. The seamless Yardi integration and responsive support make it an easy recommendation.”
Sara Hendricks
Vice President of Property Management, Hills Properties
“We chose Docuverus as part of our commitment to launching our brand-new property on the right foot, with a strong focus on minimizing risk and preventing delinquency. Since implementation, the platform has proven to be an invaluable tool in our screening process. In just the past seven months, we have identified 10 fraudulent applications involving altered income documentation. Additionally, the SSN verification feature has enabled us to detect fraudulent Social Security numbers on 2 separate applications. Without Docuverus, these applications could easily have gone undetected, potentially resulting in thousands of dollars in losses. Overall, the system has given us greater confidence in our applicant screening process and has become an essential part of protecting our community and our bottom line.”
Caitlin Gregory
Community Manager, Signature Management
“As an in house rental agent with SureWay Property Management, I combine my many years of knowledge and expertise of the rental market with the use of Docuverus, a trusted provider, to screen all prospective tenants for my listings. It gives my clients peace of mind, knowing that I am placing quality tenants in their properties.”
Renée Nichols
Real Estate Agent, SureWay Property Management
The Team
Jamie Borodin
President & CEO
Jamie Borodin is the President and Chief Executive Officer of Docuverus, the industry’s first end-to-end fraud detection and automated income and ID verification service. With a career spanning over 30 years, Jamie brings deep expertise in operations, sales, resident screening, and fraud prevention. Before founding Docuverus, he served as Vice President of Operations at National Tenant Network and spent over 15 years in the healthcare information services sector with industry leaders including McKesson and RelayHealth.
A recognized thought leader in the field, Jamie has taught nationally on fraud prevention, credit scoring, and Fair Housing best practices for organizations such as NJAA, IREM, and NAHMA. He holds both a Bachelor of Science and a Master of Business Administration from Rutgers University and is a certified Six Sigma Green Belt. Jamie leads Docuverus with a clear and unwavering vision: to help property managers make better, faster, and safer decisions.
David A. Williamson, Jr.
Vice President of Sales
David A. Williamson, Jr. serves as Vice President of Sales at Docuverus, where he plays a critical role in shaping the company’s go-to-market strategy and driving sustainable growth. With over 25 years of experience spanning finance, sales, and risk management, David brings a rare combination of strategic perspective and hands-on industry knowledge to his leadership role.
His deep expertise in multifamily risk solutions and business development empowers the sales team to deliver measurable, real-world value to clients. At Docuverus, David’s leadership bridges financial strategy with client needs—strengthening partnerships, supporting innovation, and advancing the company’s mission to redefine fraud detection in the multifamily industry.
Dr. Mark Balbes
Chief Technology Officer
Dr. Mark Balbes brings over 40 years of software development experience and a Ph.D. in Nuclear Physics to his role as Chief Technology Officer at Docuverus. His passion for building software that solves real-world problems began in the early 1980s, and has since evolved into a distinguished career that spans both deep scientific expertise and cutting-edge technical leadership.
Among his most notable achievements is leading the development of a tactical system for the U.S. military designed to detect evidence of nuclear weapons—a project that underscores both the gravity of his work and the precision of his approach. Throughout his career, Dr. Balbes has led agile software teams and global engineering departments alike, consistently driven by a commitment to high-quality, forward-thinking solutions.
As CTO of Docuverus, Dr. Balbes channels that same rigor and vision into the fight against fraud. From architecting the company’s fraud detection engine to shaping a seamless user experience tailored to the multifamily industry, he leads a team of talented engineers focused on innovation, accuracy, and impact—ensuring that clients can move forward with confidence and trust.
Victoria Felton
Director of Client Services
As Director of Client Services at Docuverus, Victoria Felton brings a people-first, solutions-driven approach to strengthening client relationships, developing teams, and improving the customer experience. Since joining Docuverus in 2023, she has helped build and scale the company’s training and support operations, creating more structured processes for onboarding, coaching, and team development.
With a background in customer service, operations, and commercial real estate, Victoria is known for her strong communication, collaborative leadership, and ability to turn challenges into practical solutions. She is passionate about creating exceptional experiences for clients while ensuring the teams supporting them have the tools and resources to succeed. Her focus on building meaningful relationships and continuously improving the client experience helps ensure Docuverus remains a trusted and valuable partner to every client it serves.
Samantha Augugliaro
Marketing Manager
Samantha (Sammy) Augugliaro serves as Marketing Manager at Docuverus, bringing over four years of experience in commercial real estate and property management marketing alongside a strong foundation in video production. She holds a Bachelor of Science in Business Administration in Marketing and a Bachelor of Arts in Film and Media Production, both from the University of Pittsburgh.
Sammy’s dual expertise in strategic marketing and visual storytelling positions her to elevate Docuverus’ brand presence and drive meaningful engagement with key audiences. Her industry knowledge, creative vision, and eye for impactful content enable her to develop compelling communications that resonate with the multifamily market and reinforce the company’s mission to redefine fraud detection.
See the Full Picture Before You Decide.
Schedule a personalized demo and see how Docuverus verifies income, detects fraud, and streamlines approvals for your portfolio.