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Leading property management companies trust Docuverus to protect their portfolios and streamline their leasing process.

Docuverus quickly became a core part of our workflow, saving our teams time and uncovering fraud we previously missed. Since rollout, verification is more consistent, delinquency is down, and we have greater confidence in our process. The seamless Yardi integration and responsive support make it an easy recommendation.

Sara Hendricks

Hills Properties

Docuverus just caught an applicant we would’ve missed with standard property management software. This applicant had an excellent credit score on paper, around 750, and a strong rental score, well within our range. If we’d stopped at a standard credit check, we would have approved them without a second thought. What we didn’t see on the surface was that both their SSN and paystubs had been fabricated, and that strong credit file was based on manufactured credit data. That’s the kind of fraud a routine background check, or the verification software built into a typical property management system, just isn’t designed to catch. Docuverus caught all of it, which is exactly why relying on standard property management software screening alone is not enough. At this point, it’s not optional; Docuverus is essential to how we protect our properties.

Adam Randall

Community Manager, RiverWest Properties

Docuverus has been a game-changer for our organization. During our lease-up in 2020, we faced significant challenges with synthetic identities, fraudulent pay stubs, and other forms of application fraud. Since transitioning to Docuverus from a competing provider, those issues have been virtually eliminated.

Beyond the effectiveness of their platform, their customer service has been exceptional. The Docuverus team is consistently responsive, knowledgeable, and easy to work with, providing outstanding support to both our staff and our applicants.

We greatly value our partnership with Docuverus and highly recommend their services to other property management companies seeking a reliable and effective screening solution. Their technology, combined with their commitment to customer success, has made a meaningful impact on our operations, and we are extremely pleased with the results.

Jill Demarco

PRC Group

I have been using Docuverus since my company successfully beta tested the software. We are huge fans, since then Docuverus has found about 10% of our applications are fraudulent.

Brian M. Kroker, COO

Lindy Communities

We chose Docuverus as part of our commitment to launching our brand-new property on the right foot, with a strong focus on minimizing risk and preventing delinquency. Since implementation, the platform has proven to be an invaluable tool in our screening process. In just the past seven months, we have identified 10 fraudulent applications involving altered income documentation. Additionally, the SSN verification feature has enabled us to detect fraudulent Social Security numbers on 2 separate applications. Without Docuverus, these applications could easily have gone undetected, potentially resulting in thousands of dollars in losses. Overall, the system has given us greater confidence in our applicant screening process and has become an essential part of protecting our community and our bottom line.

Caitlin Gregory

Signature Management

As an in house rental agent with SureWay Property Management, I combine my many years of knowledge and expertise of the rental market with the use of Docuverus, a trusted provider, to screen all prospective tenants for my listings. It gives my clients peace of mind, knowing that I am placing quality tenants in their properties.

Renée Nichols

Market Center Rental Manager, SureWay Property Management

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For Sales and Pricing

Interested in learning more about pricing, integrations, or how Docuverus would work across your portfolio?

Phone: 856-353-2956
Monday through Friday, 9 AM to 5 PM EST

Prefer email? Use the form and someone from our sales team will reach out.

For Applicant Help

Applying for a rental or need help with your application? Docuverus offers support 7 days a week.

Phone: 856-886-8843
Monday through Friday, 9 AM to 5 PM EST
Saturday, 12 PM to 3 PM EST

Email: support@docuverus.com
7 days a week

You can also use the form and select Applicant under “I am a…”

Need help with your application?

Our support team is available 7 days a week. The phone line is open Monday through Friday from 9 AM to 5 PM EST and Saturday from 12 PM to 3 PM EST.

Contact Information
Phone: 856-886-8843
Email: support@docuverus.com

You can also use our chatbot for help. Locate the chat button on the bottom right corner of this page.

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