About Us
How it Happened
Docuverus was founded by a team of industry experts who have decades of experience in background screening.
After reviewing thousands of financial applications, we came to a startling conclusion: the process of manual review and calculations was no longer able to provide the accuracy and certainty needed in a technology-based environment.
Computer-based fraudulent activity was going undetected and leasing staff were consistently miscalculating applicant income. As we went further into discovery and realized the dominant correlation between mis-approved applicants and bad debt, we knew a new system was needed to prevent fraud and assure that threshold calculations were accurate.
Two years of development were put into the Docuverus technology platform, and our launch yielded immediate results. Today, Docuverus has processed thousands of financial application documents for scores of clients, and is revolutionizing an industry which has typically accepted bad debt as normal part of doing business. We continue to advance and expand our technology offerings as we become the most accurate and comprehensive all-in-one income and ID verification platform.
The Team
You don’t get to an industry-leading 99.98% accuracy rating without a team of industry experts. Meet the dedicated team behind Docuverus.
Jamie Borodin
President & CEO
Jamie Borodin is the President and Chief Executive Officer of Docuverus, the industry’s first end-to-end fraud detection and automated income and ID verification service. With a career spanning over 30 years, Jamie brings deep expertise in operations, sales, resident screening, and fraud prevention. Before founding Docuverus, he served as Vice President of Operations at National Tenant Network and spent over 15 years in the healthcare information services sector with industry leaders including McKesson and RelayHealth.
A recognized thought leader in the field, Jamie has taught nationally on fraud prevention, credit scoring, and Fair Housing best practices for organizations such as NJAA, IREM, and NAHMA. He holds both a Bachelor of Science and a Master of Business Administration from Rutgers University and is a certified Six Sigma Green Belt. Jamie leads Docuverus with a clear and unwavering vision: to help property managers make better, faster, and safer decisions.
David A. Williamson, Jr.
Vice President of Sales
David A. Williamson, Jr. serves as Vice President of Sales at Docuverus, where he plays a critical role in shaping the company’s go-to-market strategy and driving sustainable growth. With over 25 years of experience spanning finance, sales, and risk management, David brings a rare combination of strategic perspective and hands-on industry knowledge to his leadership role.
His deep expertise in multifamily risk solutions and business development empowers the sales team to deliver measurable, real-world value to clients. At Docuverus, David’s leadership bridges financial strategy with client needs—strengthening partnerships, supporting innovation, and advancing the company’s mission to redefine fraud detection in the multifamily industry.
Dr. Mark Balbes
Chief Technology Officer
Dr. Mark Balbes brings over 40 years of software development experience and a Ph.D. in Nuclear Physics to his role as Chief Technology Officer at Docuverus. His passion for building software that solves real-world problems began in the early 1980s, and has since evolved into a distinguished career that spans both deep scientific expertise and cutting-edge technical leadership.
Among his most notable achievements is leading the development of a tactical system for the U.S. military designed to detect evidence of nuclear weapons—a project that underscores both the gravity of his work and the precision of his approach. Throughout his career, Dr. Balbes has led agile software teams and global engineering departments alike, consistently driven by a commitment to high-quality, forward-thinking solutions.
As CTO of Docuverus, Dr. Balbes channels that same rigor and vision into the fight against fraud. From architecting the company’s fraud detection engine to shaping a seamless user experience tailored to the multifamily industry, he leads a team of talented engineers focused on innovation, accuracy, and impact—ensuring that clients can move forward with confidence and trust.
Erin Hansel
Director of Operations
As Employee #1 at Docuverus, Erin Hansel has been an integral part of the company’s journey from the very beginning. With more than 10 years of experience in operations, she brings a hands-on, results-driven approach to building systems, scaling teams, and delivering exceptional client support. Her background instilled in her the value of strong operational foundations and intentional, sustainable growth—principles she now applies in overseeing Customer Service, Tier 1 & 2 Support, and the Account Management team.
Erin is deeply people-focused and known for her ability to cultivate talent, foster connection, and guide initiatives from concept to execution. She leads with both expertise and integrity, and her commitment to excellence in service is a cornerstone of what makes Docuverus a trusted name in fraud detection.
Sammy Augugliaro
Marketing Manager
Sammy Augugliaro serves as Marketing Manager at Docuverus, bringing over four years of experience in commercial real estate and property management marketing alongside a strong foundation in video production. She holds a Bachelor of Science in Business Administration in Marketing and a Bachelor of Arts in Film and Media Production, both from the University of Pittsburgh.
Sammy’s dual expertise in strategic marketing and visual storytelling positions her to elevate Docuverus’ brand presence and drive meaningful engagement with key audiences. Her industry knowledge, creative vision, and eye for impactful content enable her to develop compelling communications that resonate with the multifamily market and reinforce the company’s mission to redefine fraud detection.
More Articles
Fraud vs. Detection
Fraud in multifamily housing isn't just getting more common—it's getting smarter. Detection tools can flag suspicious documents, but they can't tell you if the income adds up or if the applicant is who they say they are. Docuverus goes further with full verification, so property managers can approve with confidence instead of guesswor
The New Wave of Rental Application Fraud
Rental application fraud has evolved into a coordinated, scalable business fueled by AI, document manipulation tools, and fraud kits sold online. As fake IDs, bank statements, and employment records become harder to detect, multifamily operators face rising evictions and portfolio risk. This article explores what’s driving the surge—and why traditional screening methods are no longer enough.
Jamie Borodin on Document Verification | S4 Ep04: 20for20 Podcast
Docuverus CEO Jamie Borodin returns to 20for20 for a Document Verification deep dive, sharing how the need to speed up income verification sparked Docuverus—and why fighting today’s fraud takes more than visual checks. From AI-manipulated documents to rising CPN fraud, Jamie explains how robust metadata analysis and expert review work together to protect multifamily operators and ensure accurate income calculations.
See the Full Picture Before You Decide.
Schedule a personalized demo and see how Docuverus verifies income, detects fraud, and streamlines approvals for your portfolio.