As Employee #1 at Docuverus, Erin Hansel has been an integral part of the company’s journey from the very beginning. With more than 10 years of experience in operations, she brings a hands-on, results-driven approach to building systems, scaling teams, and delivering exceptional client support. Her background instilled in her the value of strong operational foundations and intentional, sustainable growth—principles she now applies in overseeing Customer Service, Tier 1 & 2 Support, and the Account Management team.
Erin is deeply people-focused and known for her ability to cultivate talent, foster connection, and guide initiatives from concept to execution. She leads with both expertise and integrity, and her commitment to excellence in service is a cornerstone of what makes Docuverus a trusted name in fraud detection.